Act as a constructive, critical, and strategic partner representing client interests for youth & parenting support organization.
Professional Summary
Retail-and-operations minded professional based in Nijmegen. Experience spanning assistant store management at ALDI Nederland and roles in Kruidvat; strategic advisory exposure with YIFE & KK; and hands-on projects as a student (ROC Nijmegen). Motivated by improving store performance, team coordination, on-shelf availability, and customer experience while continuously learning.
Current Job
Lead shifts and coordinate team tasks; maintain merchandising, safety, and service standards; support medicines counter within scope.
Trusted advisor to CEO/Founder across marketing, finance, HR, and operations; drive initiatives, analyses, and cross‑functional collaboration.
Experience
Support community initiatives; focus on people development, customer satisfaction, and entrepreneurship‑minded projects.
Supervised daily store operations and KPIs; coached team, ensured process discipline (cash/HACCP/deliveries), reduced loss and improved availability.
Bakery, stock & replenishment, POS, and customer advising; supported inventory control and merchandising.
Represented student interests; contributed to KPI‑aware improvements and feedback loops between students and staff.
Assisted with Exact Online and office administration; supported finance tasks and documentation.
Supported web/software development activities; practiced problem‑solving in a technical environment.
Education
Foundational coursework in economics and business essentials.
Core Competencies
Store Operations
Retail
Merchandising
Store & Shelf Layout
Inventory Control
Replenishment
Cashiering / POS
Team Leadership
Team Building
Leadership
Customer Service
Customer Satisfaction
Strategic Planning
Project Management
Problem Solving
Data Analysis
Financial Analysis
Marketing
Effective Communication
Teamwork
Dutch — good command
Detail‑oriented
Mental Arithmetic
Creative
Hard Worker
Neat & Organized
Vulploegleider
Commercial Themes
Retail Loss Prevention
Product Knowledge
Empower / People Development
Management by Objectives
Driving Results
Tools: Microsoft Office · Google Workspace · Exact Online (basic)
Languages
English - Native | Dutch - Native
Certificates
- BHV / First Aid — Issued Nov 2024 (valid until Nov 2025)
- Alison — Diploma in Retail Management — Issued Sep 2025 — Credential ID: 2468-37273058
- Alison — Retail Management: Merchandising, Sales and Customer Communications — Issued Sep 2025 — Credential ID: 2472-37273058
- Alison — Retail Management: Stock, Psychology and Security — Issued Sep 2025 — Credential ID: 2471-37273058
- GSG Guido — MDT‑Certificate IT & Communicatie — Issued Jun 2024
Contact
Location: Nijmegen, NL · Email: contact@illionstudio.nl